Privacy Policy
Introduction
BLACKCARROT VENTURES PRIVATE LIMITED, (hereinafter referred to as the ‘Company’), understands that you (a visitor or a registered user) care about how information about you is used and shared. We appreciate your trust that we will handle your information carefully and sensibly. We aim to give you as much control as possible over your personal information. However, you may not visit and use our site without telling us who you are or revealing the required information about yourself.
To the Company, our most important asset is our relationship with you. We are committed to maintaining the confidentiality, integrity, and security of any personal information about our users on our site. We are proud of our privacy practices and the strength of our site security. This notice describes our privacy policy. By visiting this Website, you accept the practices described in this Privacy Policy. You further agree and consent to our collection, use, processing, disclosure, and transfer of your personal data according to the provisions of this Privacy Policy.
Information Shared by You
We receive any information you enter on our Website or give us in any other way, which is stored on the Company’s secure servers. Personal information includes but is not limited to name, email, website user account log-in ID and password, mobile and landline phone numbers, gender, DOB, and address. This excludes Credit Card, Debit Card, or Net-Banking Details, all of which are stored on the Company’s secure servers and/or in cookies on your computer.
You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, customizing future commercial transactions, and communicating with you. You can review, add, or update certain information by writing to us at support@blackcarrot.in. When you update information, we usually keep a copy of the prior version for our records.
Automatic Collection of Information
We receive and store certain types of information whenever you interact with us, including operating system version, hardware models, unique device identifiers, advertising identifiers, serial numbers, mobile network information, and installed applications. Our server logs your activities for various diagnostic and analytical purposes. However, other than the IP address of your machine from where you are accessing the service, there is no other personal information maintained by the company in the log.
Information Retention
We will retain your personal data for a period of 5 years or as long as it is necessary to fulfill the purposes outlined in this Privacy Policy.
Communications
To help us make e-mails more useful and interesting, we may request to receive a confirmation when you open e-mail from your end if your computer supports such capabilities.
Sharing of Information Received
For the purposes of providing you with our services, we may share your information with third parties such as affiliates of the company, service providers, etc. When we disclose your personal data to such third parties, we make appropriate arrangements as required under applicable law to restrict further disclosure. By using our services, you consent to such storage and processing, and your personal data may be transferred, stored, and processed outside India.
Transfer of Business
As we continue to develop our business, we might be acquired completely or merge with any other company. In such transactions, customer information generally is one of the transferred business assets. In such a case, we will ensure the protection of your information as per these policies and guidelines. You hereby specifically consent and grant permission to the disclosure and transferring of information to such third parties.
Protection of the Company and Others
We release account and other personal information when we believe release is appropriate to comply with law; to enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and other similar matters. You hereby specifically consent and grant permission to the disclosure and transferring of information to such third parties, as may be required.
Information Security
We work to protect the security of your information during transmission by using software during the part where you enter your credit card or net banking details, which encrypts information you input. We constantly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.
We do not and will not sell or rent your personal information to anyone, for any reason, at any time unless it is in:
- response to a valid legal request by a law enforcement officer or government agency,
- where you have given your consent, or
- utilized for some statistical or other representation without disclosing personal data.
The Company maintains secure and reasonable security practices, including password protection, limited access to specified personnel, encryption (if required), and physical security to guard against unauthorized access.
NDNC Policy
By using the website and/or registering at www.blackcarrot.in, you authorize us to contact you via email, phone call, or SMS for various service-related reasons. Even if registered under DND or NCPR, you still authorize BlackCarrot to contact you for 365 days post registration.
This Privacy Policy covers how BlackCarrot treats personally identifiable information collected directly or shared by business partners. It does not apply to companies BlackCarrot doesn’t own or control, or individuals it doesn’t employ or manage.
Cookie Policy
A cookie is a small text file placed on your device to enable features of the website. Cookies help enhance your interactive experience. You can adjust your browser settings to accept or reject cookies. If accepted, you agree to our use of any personal data collected through cookies.
We may also use third-party hosts and services, such as AMP Client IDs in Google Analytics, to measure traffic and usage.
Grievance Addressal
The Company would be glad to provide assistance in case of any issues or questions regarding this Privacy Policy. Kindly contact us at support@blackcarrot.in.
